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Dear Mr. Wagner,
A great big thank you goes out to you and the Hogg Mechanical Technician for fixing my 84 year old mother-in-law’s home furnace. The unit stopped working during the night of the 3rd of March and you came to the rescue within an hour notice on the 4th, which was a very cold day. The defective blow motor was replaced in an extremely speedy fashion and the house was warming up again within three hours of the phone call to your company. The expense of having to install an entirely new furnace, as told to us by another company, was avoided and thanks to you, not necessary. For this my mother-in-law and I thank you very much.
My very best to your company and keep up the great customer service.
I just wanted to drop you a note to say how happy we are with our air filter and humidifier. In the 7 years that Mark and I have been together he has needed to take AT LEAST one allergy pill every morning, and since moving here has had numerous nose bleeds. All that changed with the installation of the air filter and humidifier on our furnace. No more nose bleeds, and he is down to one allergy pill every couple of weeks. This is great, and exactly what we were hoping for.
Thanks again for all your help and great information. Rest assured that when we need to replace the air conditioner and furnace we will definitely get back in touch with you.
I just wanted to let you know the new furnace you installed for us on March 21/13 works great.
(Our old furnace had a cracked heat exchanger and you replaced it the next day. We have the cow skull in the upstairs family room.)
We haven’t had the coldest weather since then, but the problematic second story seems more evenly heated now and the dual stage furnace is so quiet I never know it’s working. I also have the continuous DC engaged since it will hopefully use less electricity, as you explained.
Thanks again for the prompt service.
Thanks again for all your help with our industrial dust collector. I really appreciated how swiftly both you and Ryan took action to aide us with our issue. The fact that you took the extra time out of your day to inspect and make recommendations on the most cost effective way to rectify the problem shows that Hogg Mechanical really goes the extra mile to help local businesses. The third party service provider that you referred worked quick and efficiently to get us back on track.
Thanks again for all of your help.
I just wanted to tell you how pleased I am with the service I got from your company on Wednesday. I am amazed that you were able to install a new furnace for me on the same day I made the call reporting my problem, and I am telling everyone I know. My sister has been having some trouble with the furnace in her house so she is going to call Hogg the next time she needs service.
Thank you again.
I would like to thank Hogg for installing our natural gas BBQ line. Greg did a great job and was extremely helpful. Your cost was very good as well.
Hogg will be my first call when we need something else.
This is to commend the outstanding service rendered by Rob Scott.
Rob has serviced my American Standard equipment for a couple of years. I am extremely pleased with his product knowledge, people skills and technical abilities.
He is meticulous, conducts all the tests required for the top performance of my furnace and air-conditioner, and runs that extra mile to keep his customer’s happy.
I have and will continue to recommend Hogg to all my Clients.
I’m writing this letter to draw your attention to the excellent customer service I received today from your technician Rob Scott when servicing my furnace. Mr. Scott represents your company at the highest level, providing the utmost courtesy and professionalism. Rob took the time to give me terrific information about the operation of my furnace and absolutely exceeded my customer service expectations. What a pleasant young man you have working for you and I will not hesitate to recommend Hogg Mechanical to my family and friends.
We at Stance Healthcare were in need of a rooftop heating and cooling unit. We were looking to minimize our costs which meant a less efficient unit. However, the gentlemen from Hogg Heating & Air Conditioning showed us with the saveONenergy incentives available and the reduction in operating costs, that we could actually be further ahead in the first year if we bought a high efficiency unit.
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